So You Want to Add User Experience to Your Project

Sometimes organizations come to us because they don’t have an established user experience practice and they need the kinds of insights that user experience provides. Or sometimes they want to develop a more user-centered approach to their team’s work. Introducing User Experience (UX) to an IT organization or a team of developers can be an adjustment both for the team and the organization. In this article, we’ll share some low-friction opportunities to incorporate UX while maximizing its value for the business.

When a UX consultant joins the team, they are displacing or disrupting the normal flow of things, even when they are warmly welcomed. Why is this?