3 Reasons Why Moderated Usability Testing Should Be In Your UX Toolkit

The usability testing tool marketplace is booming—every day there’s some new service or app that allows you to plug in your tasks and run a test on a panel of participants anywhere in the world. You can get hundreds of responses for quantitative research or watch video recordings of a handful of participants taking your test and thinking aloud into the camera. With all of these options, why would you still usability test the “old” way by moderating your own test with five to 10 participants from your user base?

Here’s why:

  1. Moderated usability testing brings you closer to the user.

  2. You can dig deeper into issues and adjust the test as you go.

  3. It’s easier than ever to remote usability test.

Julie Young